Shipping & Handling

Shipping Rates & Policies

• All standard shipping is FREE curbside delivery. Your chair will be shipped by freight and driven anywhere within the continental U.S. in about 7-10 business days. With Curbside delivery, massage chairs will arrive UNASSEMBLED in its original quality inspected boxes unless otherwise mentioned. Please be sure to answer your phone for delivery as signature is required. At delivery, the trucking company will place the items at the curbside of your driveway or entryway, and you will be responsible for entering it into your residence or business. Since massage chairs are heavy, you may require assistance from a friend or a family member.

• Worried about assembly? We have a solution for you.

• White Glove Delivery : With white glove delivery, massage chairs will be hand-delivered into your destination and assembled in your room of choice. Please make sure that you measure all entry doors and hallways before you make a selection. White glove delivery will take an average of 1-2 weeks on top of the standard lead time of delivery. Make sure to select the shipping method as White Glove Delivery if you would like this service. [EXTRA COST]

• The pandemic has caused a nation-wide delay in shipping. These delays have affected the entire technology and health leading industries, and as a result we are experiencing significant delays in order fulfillment. Our team is doing our best to ship as soon as possible, but the unpredictability in the global supply chain means that there is always a risk of orders being delayed beyond our estimations. We are working tirelessly to resolve these uncertainties as we begin to transition to a new normal after COVID-19. We sincerely appreciate your patience and understanding during this time, and we will be happy to follow up with you regarding any questions or concerns you have related to existing or future orders. Thank you.